Chaos broke out at an MTN office as angry customers resorted to vandalism, tearing down part of the building’s fence. The incident was captured in a video that has since gone viral, highlighting the intense dissatisfaction among subscribers.
The video, shared by Daily Trust on its verified X account, depicts a chaotic scene with a group of people attempting to forcibly enter the premises of the telecommunications provider. The footage clearly shows the tension and frustration boiling over into aggressive actions.
This eruption of anger comes on the heels of a mass SIM card blockage that took place a few days ago. Mobile network operators, in compliance with the National Communications Commission’s (NCC) directive, had barred several unregistered SIM cards. The deadline set by the NCC was July 31, and many Nigerians found themselves suddenly unable to make or receive calls, causing widespread distress.
Social media platforms were flooded with complaints from users whose SIM cards were abruptly deactivated. The unexpected service disruption sparked immediate outrage, as individuals and businesses relying heavily on mobile communications found themselves in a bind.